Availability is a matter of agreement AERZEN maintenance contracts AERZEN has more than 150 years of experience in service. AERZEN service packages offer considerable design freedom for individual solutions, for utmost availability and safety in the production process. With AERZEN maintenance contracts you are safe from failures.Nobody knows AERZEN packaged units better than AERZEN service technicians. In addition, there are more than 150 years of experience behind a service world which is perfectly adjusted to customer requirements. Operators directly define which kind of preventive maintenance is the most reasonable for the most diverse applications.Basic or professional?OEM service quality is the best basis for the highest machine availability and is therefore guaranteed in both packages. These contract types complement each other and thus offer operators considerable flexibility and protection. The range of contract types starts with the “basic” contract – this lasts for three years and includes the use of OEM spare parts and liability for defects of twelve months for all work carried out and for the wear parts (air filters, V-belts, oil, oil filters, compression sleeves). This is followed by the “maintenance contract” – this lasts for five years and includes all wear and spare parts, as well as a main inspection. Finally, there is the “carefree” package – this is the full maintenance contract, which covers liability for defects for the entire duration of the contact and includes two service employments every year, 7/24/365 service and no cost for spare parts or repairs.Experience brings perfectionDuring every maintenance assignment, special inspection and check lists are processed, in particular for AERZEN screw compressor and positive displacement blower packaged units. These fully cover the necessary scope of work which is mandatory for the protection and care of the machine. In this way, AERZEN ensures the most economical solution and avoids unnecessary (and expensive) additional costs for operators which can often occur when service is performed by non-OEM service technicians.Numerous advantages for operatorsOptimisation of availabilityThe possibility of machine failures is minimisedGeneral overhauls in accordance with OEM-stipulations, including liability for defectsUse of OEM spare partsExtension of service lifeOptimisation of operation modesMachine engineering adviceCost-effective service kitsCompetent evaluation of the machinePro-active, predictable servicesIn addition, AERZEN offers an extension of liability for defects for new packaged units for a period of up to five years. Against payment of an annual fee, AERZEN takes over maintenance tasks, as well as handling all unforeseen repairs during the contract period.
