Availability is a matter of agreement AERZEN maintenance contracts AERZEN has more than 150 years of experience in service. AERZEN service packages offer considerable design freedom for individual solutions, for utmost availability and safety in the production process. With AERZEN maintenance contracts you are safe from failures.Nobody knows AERZEN packaged units better than AERZEN service technicians. In addition, there are more than 150 years of experience behind a service world which is perfectly adjusted to customer requirements. Operators directly define which kind of preventive maintenance is the most reasonable for the most diverse applications.Basic or professional?OEM service quality is the best basis for the highest machine availability and is therefore guaranteed in both packages. These contract types complement each other and thus offer operators considerable flexibility and protection. The range of contract types starts with the “basic” contract – this lasts for three years and includes the use of OEM spare parts and liability for defects of twelve months for all work carried out and for the wear parts (air filters, V-belts, oil, oil filters, compression sleeves). This is followed by the “maintenance contract” – this lasts for five years and includes all wear and spare parts, as well as a main inspection. Finally, there is the “carefree” package – this is the full maintenance contract, which covers liability for defects for the entire duration of the contact and includes two service employments every year, 7/24/365 service and no cost for spare parts or repairs.Experience brings perfectionDuring every maintenance assignment, special inspection and check lists are processed, in particular for AERZEN screw compressor and positive displacement blower packaged units. These fully cover the necessary scope of work which is mandatory for the protection and care of the machine. In this way, AERZEN ensures the most economical solution and avoids unnecessary (and expensive) additional costs for operators which can often occur when service is performed by non-OEM service technicians.Numerous advantages for operatorsOptimisation of availabilityThe possibility of machine failures is minimisedGeneral overhauls in accordance with OEM-stipulations, including liability for defectsUse of OEM spare partsExtension of service lifeOptimisation of operation modesMachine engineering adviceCost-effective service kitsCompetent evaluation of the machinePro-active, predictable servicesIn addition, AERZEN offers an extension of liability for defects for new packaged units for a period of up to five years. Against payment of an annual fee, AERZEN takes over maintenance tasks, as well as handling all unforeseen repairs during the contract period.
CE-marking for AERZEN Vacuum Blowers At the beginning of this year, following a new evaluation, AERZEN vacuum blowers of type HV and CM are complete machines, having attained the valued CE marking. This provides considerable simplifications for customers. AERZEN has re-evaluated with success the distinction between a complete and an incomplete machine through a new legal opinion for the purposes of the Machine Directive.
A new look for Aerzen Turbo The successful Aerzen Turbo-Series TB has been updated: The innovative system was specially developed for biological wastewater treatment plants with small and average volume flow requirements. Now, the series TB, which, at present, is available in eleven sizes, has been the subject of numerous constructive adjustments, through which energy consumption has been reduced by up to six percent. The small dimensions of the TB series results in extremely high power density. Moreover, the air conveyance has been optimised. Due to the separation of electrical and mechanical technology, heat losses are not transmitted to process air and the efficiency and reliability of the electrical technology is increased.
News from the AERZEN site After a one year construction period, the new production hall in the centre of the AERZEN premises is now ready to move into. The processing machines, which had been enclosed, or put in temporary storage during the construction period, have restarted their production operations. In another section, a portal milling machine has been replaced by a new Uniport 7000. This ultramodern machining centre has a mobile portal with a fixed table, which allows flexible and precise multi-sided machining of large components, such as pistons and housing parts. Thanks to the changeover to a Siemens Sinumerik 840D control system, the Uniport 7000 can be programmed with 3D data.
Service location South re-staffed Due to the continuously increasing number of machines to be serviced and customers to be supported in this region, AERZEN decided to re-staff the Service location Blaubeuren/South: since mid 2015, service technician Izudin Licina has been responsible for postal code area 7, and Markus Mühlbauer for postal code area 8 and parts of area 9.
New representation in Vietnam AERZEN wanted to strengthen its presence in Asia and thus established a new representation in Ho Chi Minh City, Vietnam in the middle of last year. Since 6th July 2015, Nha Ca Nguyen has been responsible for all local business developments. In future, Nha Ca Nguyen will work closely with sales engineer Edmund Tan of Aerzen Asia Singapore.
New Sales Manager for Iran Jalil Pazoki is the new AERZEN Sales Manager for the Sales region of Iran. Since 1st October 2015 he has represented AERZEN from his office in Tehran. Pazoki has both German and Iranian nationalities, studied electrical engineering, and in his previous roles he worked for system manufacturers and other engineering companies, and as a project and sales engineer in Iran, where he was able to make contact with numerous AERZEN customers.
AEO-F Certificate extended After a successful monitoring on 14th December 2015, the main customs office Hanover has renewed the AEO-F certificate for AERZEN. As Authorized Economic Operators AERZEN‘s customs procedures and export of goods operations are streamlined, so that a fast and secure supply chain can be guaranteed for the customer.
